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Managing the Customer Experience

January 28 @ 2:00 pm - 3:00 pm

Managing the Customer Experience

Speaker: Tom Jennings

Be sure to join Tom on January 28th @ 2:00 pm Central

Every installer offers the best quality and highest skill sets so how do you differentiate yourself from the pack? Delivering top-notch customer service to earn high quality customer experiences is key. Understand the communication needs, handling on-site challenges, and post-installation follow-up to earn gold stars from your customers.

Be Our Guest at the TISE Live Virtual Event, January 26-28, 2021

World Floor Covering Association (WFCA) is presenting in the TISE Live Virtual Event, being produced by The International Surface Event: SURFACES | StonExpo/Marmomac | TileExpo 2021. As our guest to the event, this invitation provides you with a complimentary virtual event pass ($25 value) providing you an all access pass to everything virtual.

New for 2021, this opportunity also offers an exclusive VIP TISE 2021 TISE Annual Perks Pass for only $55 to attend the TISE 2021 Las Vegas event in June, all virtual events occuring in 2021, and a host of other perks for the year. $5 of every paid registration is being donated towards causes and charities that support the industries we all serve.

USE PROMO CODE

BUYER205
Free offer with promo code valid for TISE Online Virtual Pass – Discount will appear in registration on payment page.
VIP TISE Annual Perks Pass offer only $55 inside registration.

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SOURCE PRODUCTS

Watch product introductions from participating companies, review products spotlights, confirm meetings for the live dates of the event, and plan to discuss products virtually with industry manufacturers in video meetings.The system will even match you for suggested meetings based on the products you state you are interested in.

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MEET WITH MANUFACTURERS + THE INDUSTRY

This is your first-of-the-year chance to connect with manufacturers to hear more about the products being released for the year. Network with your current business partners or discover new opportunities with suppliers by reviewing the exhibit hall and company profile canvas and setting up meetings for the LIVE event.

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INSPIRING + EDUCATIONAL CONTENT

Open up the opportunity to the full line-up of CONVERGE sessions, specialty research and trend-focused programming, and ondemand content. Go behind the scenes in retail showrooms, tour designer homes, go around the world on quarry tours, and dive in on business, installation, and marketing topics. It’s all included!

The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo is producing a virtual event over the previously scheduled January event dates with an online product-focused programming and content line-up! This unique industry event will GO LIVE online with the future of floor covering, stone, and tile surfaces for 2021 offering attendees the opportunity to connect and preview products while enjoying creative, immersive experiences.

Details

Date:
January 28
Time:
2:00 pm - 3:00 pm
Event Tags:
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Organizer

WFCA