Flooring Consultants and Inspection Training Services (FCITS) will present a two-day Rigid Core Training program, Sept. 16-17 at Atlanta Flooring Design in Suwanee, Ga. The hands-on program is designed to help flooring professionals identify potential problems before installation, reduce costly callbacks and make informed product and installation recommendations.
Led by FCITS and World Floor Covering Association (WFCA) certified lead instructors, the course combines technical instruction with practical, real-world training. Participants will learn how to recognize common rigid core flooring issues, evaluate site and installation conditions, select the appropriate product for each application and document their findings effectively.
โRigid core flooring performs best when the product, site conditions and installation requirements align,โ said Beth Brown Sorrell, exec dir. of FCITS. โThis course teaches professionals what to evaluate before installation and how to document their findingsโtwo critical steps in preventing disputes, callbacks and avoidable claims.โ
Course topics include:
- Common rigid core flooring issues encountered in the field
- Proper site preparation and installation conditions
- Product selection for specific applications
- Relative humidity guidelines for hybrid and SPC flooring
- Determining responsibility when flooring problems arise
- Preparing reports for flooring-related issues, with guidance from manufacturer claims managers
The course is designed for retail sales associates, estimators, independent inspectors, general contractors, site assessment teams, installation professionals, claims managers and others seeking to strengthen their rigid core flooring expertise.
No prerequisites are required. Participants who complete the course will earn an FCITS Technical Certification. For more information, visitย FCITS.orgย or emailย Beth@fcits.org.

