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When it’s Time to Take it Outside
Since the arrival of COVID-19, both individually and in our businesses, we have looked for ways to keep our distance from each other. Using exterior spaces has become a common way of practicing social distancing. Homeowners are more likely to entertain guests on a...
FMTLC for Successful LFT/LHT Installations
Apply some FMTLC (Floor Madness Tender Loving Care)
for Successful LFT/LHT Installations
Installing large tiles can be a challenge, especially thick and heavy tiles, typically referred to as LFT (Large Format Tile) and LHT (Large and Heavy Tile). A ceramic or stone tile with any one...
Contractor Issues: Acclimation is Vital for Installation Success
Acclimation is defined as the process in which a product adjusts to a change in its environment, allowing it to maintain performance across a range of ambient conditions. Temperature, relative humidity, dew point and weight of water within the air (grains per pound), are...
How to Handle a Job Failure Call
Flooring installation is a service business. And, as in any service-oriented business, a dissatisfied customer will always make a call beginning with “I’m not happy…” Turning an unhappy customer into a satisfied customer quickly is key.
Consider how one’s reputation can be tarnished by one...
Survey Reinforces Need for Wood Flooring Specialist Apprenticeship Program
A year ago, the National Wood Flooring Association conducted its annual Industry Outlook Survey, which provides important insights about how the wood flooring industry is fairing across the entire supply chain. At that time, COVID-19 was not on our collective radars yet, but there...
Taylor Time Live will tackle flooring for hospitals
Taylor Adhesives Taylor Time Live will tackle flooring for hospitals in a highly informative episode entitled “Highlighting Healthcare” on Tuesday, April 20, 11:00 AM (EST).
Special guest experts will be Jeffery Grimsley, president, and Blake Grimsley, vice president, of Signature Flooring, Inc., Orange, California. Signature...
LATICRETE North America Creates Customer Experience Department
LATICRETE, a leading manufacturer of globally proven construction solutions for the building industry, has created a Customer Experience Department to reinforce and elevate its dedication to be the industry leader in customer-centricity. This new department, which unites the Technical Services, Customer Service, Quality Assurance...
New Shelf Designs from Schluter®
Schluter-Systems® is introducing three new designs in brushed stainless steel for the popular Schluter®-SHELF for tiled showers, bringing the total number of designs to five. These designs match with existing Schluter drain grates so installers can unify the look throughout the shower area. All...
Dust Hog Pro LLC and Beno J. Gundlach Co. Partner To Help Installer s Save Clean Up Time & Work Safer!
Dust Hog Pro LLC announced that it has teamed up with Beno J. Gundlach Co. to help contractors keep their job sites cleaner and safer by minimizing airborne dust when mixing powdered materials. “The partnership with Gundlach enables us to rapidly expand our distribution...
FCICA 2021 Annual Convention and Commercial Flooring Trade Show
Mark your calendars for the
2021 Annual Convention and Commercial Flooring Trade Show
When - Tuesday - Thursday, September 14 - 16, 2021
Who - Flooring industry professionals, members and nonmembers
What - Presentations, commercial flooring trade show, fun activities and ample networking opportunities, 3 Days to CIM Program
Where...
Registration Now Open for Las Vegas This June
Registration Now Open for Las Vegas This June
Join us in-person in Las Vegas for The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo this June. The show is taking place June 16-18, 2021 at the Mandalay Bay Convention Center in Las Vegas. Inside...
Starnet Worldwide Commercial Flooring Welcomes Küberit USA
Starnet Worldwide Commercial Flooring Partnership welcomed Küberit USA as a preferred vendor partner, making Küberit’s innovative profiles available to Starnet’s network of more than 180 independent, full-service commercial flooring contractors. Küberit’s comprehensive line of trim, edge, transition, expansion, ramping, stair-nosing, and wall protection profiles...
Bostik announces promotions and new appointment
Bostik, Inc., a world leader in specialty adhesives and installation systems for building construction, has announced several promotions and one appointment within its Consumer & Construction Business Unit, to support its current business plan for continued growth and innovation.
Lenel Brown has been promoted to...
TISE Set to Move Forward this June
Excitement has been building in anticipation of an in-person event in Las Vegas for The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo. The show is scheduled to be held June 16-18, 2021 at the Mandalay Bay Convention Center in Las Vegas, with...
Andy Hogan on TAYLOR TIME LIVE
Andy Hogan will be the guest expert on the “Mastering Multi-family” panel discussion during the TAYLOR TIME LIVE webinar, Tuesday, March 16 at 11:00 am EDT. Andy is the CEO for FEI Group, the nation’s largest network of interior and exterior finish contractors and interior...
RFCI Beautifully Responsible™ Consumer Campaign Validates Consumer Preference
In its report to resilient flooring manufacturers, the Resilient Floor Covering Institute and Shelton Group, the leading marketing communications agency focused on sustainability and corporate social responsibility, validated the strong consumer preference for a healthy environment in the home.
RFCI, along with 22 leading resilient...
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The difference between promotional pricing and discounting
In this week’s Tom’s Tips, Tom talks about the difference between promotional pricing and discounting. Don’t lose sight of the fact that you are responsible for your pricing strategy – not your customer.
https://www.youtube.com/watch?v=-KEx9Us16Gg&feature=emb_logo
Schönox AP
Schönox HPS North America provides a quick overview of Schönox AP, synthetic gypsum based self-leveling compound especially suitable on all gypsum and cement based substrates as well as on mastic asphalts.
https://www.youtube.com/watch?v=C-HY_hMk7G4&feature=emb_logo
The importance of being 1% better than your competition.
https://www.youtube.com/watch?v=7FZh1sibUDs&feature=emb_logo
Tom’s Tips: Your Customers are Busy Qualifying You
In this week’s Tom’s Tips, Tom reminds us that customers are judging you not only on the merits of the products you offer, but also whether they can place their trust in you.
https://youtu.be/XVVFRqIh9Pc
TEGO 9″ Pro Wall Base Cutter
Tego 9-Inch Pro Wall Base Cutter is a guillotine-style cutter used to cut precise clean edges on profile rubber and vinyl wall base with no dust or debris. Can be positioned at 90°, 45°, and 22.5° angles to create inside and outside corners. https://www.youtube.com/watch?time_continue=129&v=uNPw_ZkZfpI&feature=emb_logo
